Head of Later Living

\n\nKey aspects of the role include:\n\nLeading teams deliver high performance and excellent customer outcomes\t\nDriving delivery against Customer, Colleague, Commercial and Compliance KPIs\t\nShaping and delivering strategic objectives for Later Living services and contributing to wider directorate priorities\t\nLeading service development, new business opportunities and innovative models across social and leasehold markets\t\nActing as senior representative with commissioners, funders and external stakeholders\t\nOverseeing customer satisfaction, service quality, audit outcomes and continuous improvement\t\nLeading co-design approaches with customers and colleagues to enhance service delivery\t\nProviding sector leadership, ensuring services respond to national policy and emerging trends in housing for older people.What you'll need to succeed\n\nExtensive senior leadership experience within supported housing, Later Living or care services\t\nDemonstrable experience managing large, dispersed teams and delivering high performance across multiple sites\t\nStrong financial acumen, with experience of budget accountability and delivering value for money\t\nProven track record of developing business cases and contributing to service growth and innovation\t\nExperience working with commissioners, funders and external stakeholders across housing, health and social care\t\nStrong understanding of the needs of older people and the Later Living sector, including policy and best practice\t\nExcellent communication and influencing skills, including presenting at senior leadership or Board level\t\nAbility to build inclusive, high-performing cultures and lead through change\t\nStrong commitment to safeguarding and delivering safe, high-quality servicesOur promise\n\nAll employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.\n\nWe are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.\n\nMetropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.\n\nWe also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.\n\nWe deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.\n\nA member of the National Housing Federation the G15 ? which represents London?s largest housing associations ?

we influence policy for the benefits of our residents and the wider sector.\n\nIn October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them.\n\nPhone: \nEmail