Customer Service Assistant - Inbound call centre

We currently have an exciting opportunity with a globally known company.

You will work on one of the companies clients contracts, assisting with customer queries and questions via in-bound telephone calls and emails. Professionalism and a passion for customer satisfaction are the cornerstones of the companies business, therefore service excellence is essential at all times.

Responsibilities:

Inbound Customer Service Advisor-answering calls from the companies clients

Processing customer orders, tracking deliveries, answering all general queries and at times deal with customer complaints

Skills:

Good understanding of customer service Excellent verbal communication skills

Strong IT and keyboard skills: must be able to use multiple systems at the same time

experience in customer service is desirable but not essential

Training will be given in all aspects of the role.

TO APPLY - Please apply with a up to date CV.

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 72 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer

If you wish to register with us for future opportunities in your area, then please follow the link below.

https://connect.adecco.co.uk/s/login/?startURL=/CandidateRegistration

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

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Job Overview

Date Posted:

Posted 2 weeks ago

Expiration Date:

09/04/2020

Location:

Knowsley

Job Type:

Contract

Salary:

Negotiable

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