Ongoing Role with no end date, starting 14th April 2020
Full Time 37.5 hours per week to £10.11, with excellent enhanced rates after 9pm £13.45 Sundays between £20.22 to £23.55 per hr and Bank holidays £25.27, after 9pm £28.61
Customers are at the heart of the business and delivering outstanding customer service is our number one priority. Do you have the ability to cope under pressure and still provide a first-rate customer experience?
As a Customer Service Advisors, you will be required to answer a combination of short length incoming calls; including 999 calls, which involves transferring to the appropriate emergency authority, Directory enquiry calls and operator services.
Call centre experience is not essential as full Training is provided to enable you to deliver our service to a very high standard; all you need to bring is the following:
In addition to above if you have an accurate typing speed of 50 w.p.m you could be suitable to join our NGT Relay Service (The NGT Relay Service is to help anyone who can't hear or speak on the phone because they may be deaf, hard-of-hearing or speech impaired. A Relay Assistant in a call centre acts as an intermediary by typing or speaking the real-time conversation verbatim).
We have 37.5 hours Full Time available 5 days a week over Monday to Sunday between the hours 0800 to 2300. Will work most Saturdays and some Sundays. With an initial 2 weeks full time training between the hours of 9am to 5.45pm. Premium pay for all hours worked after 9pm, Sundays and Bank holidays.
In addition to the competitive salary, you'll also receive a full contract of employment, access to internal training tools and ongoing coaching and support with potential opportunities to advance your career, furthermore as a valued employee, you'll also qualify for a wide range of high street discounts.
What are you waiting for? Apply for this job here:
Posted 2 weeks ago
Up to £10.11 per hour + Enhanced rates up to £28.61